OUR PHILOSOPHY
The objective of Directors Choice, LLC is to provide the highest level of professional leadership and management services in the Community Association Industry. The associates at Directors Choice, LLC understand that Community Association Management is far more than collecting monthly fees, property inspections, and maintenance agreements. We are not just managing property. We provide Association management services to people. That's an important distinction! As long as we remember that we serve people, we will be successful, which will help your community to be successful.
In order to achieve our vision we have established the following business philosophy:
- Maintain the highest level of customer service
- Ensure knowledge of the most current industry trends
- Assure consistent application of standard business fundamentals such as accounting services, administration services and executive services
- Provide clients with Community Managers who are strong in all Association Management disciplines, highly ethical and dedicated
Directors Choice’s goal is not simply to be the best at what we do.
Our goal at Directors Choice is to be the best by far at what we do.
In order to achieve our goal, Directors Choice employees work within Five Values that direct our decisions and attitudes towards our work.
Professionalism
Integrity
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Trust and be honest with ourselves and others
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Work to exceed clients' expectations/Do more than what we say we will do
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Protect our clients' best interest at all times
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Mindful of the trust granted by clients and vendors
Customer Service
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Exceed the expectations of our boards, owners and tenants
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Winning, "can do" attitude
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Work as a team
Knowledge
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Provide our managers access to continuing education
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Keep current with improvements in technology
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Include our clients in the education process
Consistency
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Delivering quality outcomes routinely requires structure and discipline
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We review our procedures for accuracy, security and efficiency
